Technical Customer Care

Prague

Back Office

SingleCase

Interested in improving yourself and the world around you? Willing to work hard to make people’s lives a little easier? Ready to disrupt the status quo? Creative Dock is the place for you. It’s where you get to showcase your talent, help build products & services from start to finish, and learn from top people across industries.

 

For our project SingleCase we are looking for a team member who will take care of our customers.

 

Responsibilities:

 

  • You will in charge of communication with customers/clients, via email and phone.
  • You will handle customer's requests, complaints, inform them about the product and be ready to advise them to make the right choice according to their needs.

 

What are we looking for:

 

  • Technical background and previous experience on the similar position.
  • Excellent communication and organizational skills. Excellent oral and written skills. 
  • Customer oriented approach - over phone, face to face, via email. 
  • Ability to handle stress.
  • Open to learning, flexible attitude and willing to help in whatever may be asked of them ( even outside their direct role).
  • Fluent Czech and English

 

We are looking forward to meeting you!

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